LearnX – www.learnx.education
Effective Date: 22 July 2025
Effective Date: 22 July 2025
This Privacy Policy explains how LearnX ("we", "our", or "us") collects, uses, stores, and protects your personal data when you use our website and services, in accordance with French law and the EU General Data Protection Regulation (GDPR – EU 2016/679).
1. Who We Are
LearnX is an educational platform operated by LearnX, headquartered in France, SIREN: 928 541 937. We are committed to protecting your privacy and personal data.
For all privacy-related inquiries, please contact:
📧 [email protected]
📧 [email protected]
2. What Data We Collect
We may collect the following categories of personal data:
- Identification data: name, email address, contact details
- Account data: username, password (encrypted), course enrollments
- Payment data: billing address, transaction ID (processed securely by third-party providers)
- Technical data: IP address, browser type, device, cookies, usage statistics
- Communications: messages sent through our platform or via email
We do not collect sensitive personal data unless explicitly required and with your prior consent.
3. Why We Collect Your Data (Legal Basis)
We collect and process your personal data for several purposes, in accordance with the legal bases established by the General Data Protection Regulation (GDPR):
- First, we use your data to create and manage your user account, as well as to provide access to our courses, services, and educational content. These actions are necessary for the performance of a contract between you and LearnX.
- We also process your data to handle payments and transactions, which is similarly based on contractual necessity.
- Occasionally, we may use your information to send you updates, newsletters, or respond to support requests. These communications are processed either under our legitimate interest to provide support and keep you informed, or based on your explicit consent, depending on the nature of the communication.
- To enhance our offerings, we use aggregated and anonymized data to improve our platform and user experience. This processing is carried out on the basis of our legitimate interest in optimizing our services.
- Lastly, we may process certain data to comply with legal obligations, such as for tax, accounting, or regulatory reporting, as required under applicable French and EU laws.
4. How Long We Keep Your Data
We retain your data only for as long as necessary:
- Account and service data: for the duration of your active account + 3 years
- Payment records: for 6 years (in compliance with French accounting law)
- Marketing data: until you withdraw your consent
You can request deletion of your data at any time (see Section 7).
5. Who Has Access to Your Data
Your data may be accessed by:
- Authorized LearnX staff and contractors
- Our technical and payment service providers (under strict confidentiality agreements)
- Public authorities (only when legally required)
We do not sell, rent, or share your data with third parties for commercial purposes.
6. International Data Transfers
Your data is primarily hosted within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses approved by the EU Commission).
7. Your Rights (GDPR)
You have the following rights under the GDPR:
- Right of access – to see what data we hold about you
- Right to rectification – to correct inaccurate data
- Right to erasure – to request deletion of your data
- Right to data portability – to receive your data in a usable format
- Right to restrict processing – to limit how we use your data
- Right to object – to stop certain types of processing
- Right to withdraw consent – at any time for data processed on that basis
To exercise your rights, email us at [email protected]. You also have the right to file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés):
📍 www.cnil.fr
📍 www.cnil.fr
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure access controls, and regular audits.
Despite our efforts, no system is 100% secure. In case of a data breach, we will notify affected users and the CNIL as required by law.
9. Cookies & Tracking
Our site uses cookies to enhance your experience. You may accept, decline, or customize cookie settings when visiting our platform.
Learn more in our [Cookie Policy] (if available).
10. Updates to This Policy
We may update this Privacy Policy to reflect legal or technical changes. The latest version will always be available on our website. We will notify you of significant updates.
Contact
For any questions or data-related requests, please contact:
📧 [email protected]
📍 1 passage du maure, 75003 Paris, France
📧 [email protected]
📍 1 passage du maure, 75003 Paris, France
